Data privacy

Privacy policy

HOTEL OBERFORSTHOF GMBH

Alpendorf 11
A-5600 Sankt Johann im Pongau
E-Mail: hotel@oberforsthof.at

The privacy policy covers the collection and use of personal data that may be collected when you contact us, for example when you visit our website, when you request, book or purchase services, or when you call us. Please take a moment to read the document below, which will inform you about how Oberforsthof handles your personal data, what types of data are collected in the first place, how and for what purpose this data is used, with whom Oberforsthof shares this data and how Oberforsthof protects your personal data.

Your privacy rights are of the highest priority, and Hotel Oberforsthof makes every effort to protect those rights.

All further obligations under data protection law that may go beyond this data protection declaration remain unaffected.

Why does Hotel Oberforsthof collect personal data?

Hotel Oberforsthof collects and uses your personal data to provide you with exemplary customer service, to enable convenient access to our website and to offer you an optimal range of services. In addition, your personal information helps us keep you informed about the latest product announcements, special offers and other developments that we think may be of interest to you.

If you are not interested in being kept up to date on the latest developments and current product and service information, you can let us know at any time.

What data is collected?

There are a number of situations where Hotel Oberforsthof may use your personal information to help provide you with better service. For example, you might be asked for personal information when you start a transaction. You will only be asked to provide information that is relevant to the situation at hand. This includes, for example, name, postal address, telephone number, e-mail address and preferred method of contact or credit card details. In addition, Hotel Oberforsthof collects information for market research purposes in order to get to know our customers better and thereby provide you with a more effective service. Furthermore, Hotel Oberforsthof collects data on customer activity on our website. This data allows Hotel Oberforsthof to determine which information is truly useful to our customers and which areas of our websites and internet services interest them the most.

When does Hotel Oberforsthof disclose personal information?

Hotel Oberforsthof takes the protection of your privacy very seriously. Hotel Oberforsthof assures you that Hotel Oberforsthof neither sells nor lends your contact information to other providers. In order to provide you with exemplary service, Hotel Oberforsthof may share your personal information with legal entities, but they are required to protect that information in accordance with the Privacy Policy. From time to time, Hotel Oberforsthof may find it beneficial to share certain of your personal information with other companies with whom Hotel Oberforsthof has entered into a strategic partnership or who work on behalf of Hotel Oberforsthof to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and maintain customer data, provide customer service, evaluate your interest in our products and services, conduct customer research, or conduct customer satisfaction surveys. These companies are also required to protect your personal information in accordance with our Privacy Policy to protect privacy rights. Occasionally, Hotel Oberforsthof may be required by law or legal process to disclose your personal information.

How does Hotel Oberforsthof protect your personal data?

Hotel Oberforsthof takes precautions, including administrative, electronic and physical procedures, to protect your personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration and destruction.

The website uses the industry standard SSL (Secure Sockets Layer) for encryption in some places. This ensures the confidentiality of your personal information and credit card data during transactions over the Internet.

You yourself can also help us and contribute to the protection of your personal data on the Internet by taking appropriate precautions. Change your password often. Use a combination of letters and numbers, and make sure you always use a secure web browser.

Integrity of your personal data

Hotel Oberforsthof has taken protective measures to ensure that your personal data is always correct, complete and up to date for the intended purposes. Of course, you have the right to access and change the personal data you have provided at any time. You can help us ensure that your contact information and preferences are accurate, complete and up to date. You may also request a copy of your personal information by contacting us

Cookies and other technologies

This website uses cookies. We use cookies to personalize content and ads, provide social media features, and analyze traffic to our website. We also share information about your use of our website with our social media, advertising and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected in the course of your use of the Services.

Cookies are small text files used by websites to make the user experience more efficient.

By law, we may store cookies on your device if they are strictly necessary for the operation of this site. For all other cookie types, we need your permission.

This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages.

You can change or revoke your consent at any time from the cookie statement on our website.

Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.

Please include your consent ID and date when contacting us regarding your consent.

Your consent applies to the following domains: www.oberforsthof.at

Your current state: Allow all.

Your Consent ID: YfgwxWTJ+0g6PFE7lIBQg4lFFHaDmaQRh6DUXkSR6gUHty2Rh5TjWw==Consent Date: Monday, 24 July 2023 08:25:30 CEST.

Change consent | Revoke consent

Our company-wide commitment to protecting your privacy rights

As mentioned above, Hotel Oberforsthof takes the protection of your personal rights very seriously. To ensure the security of your personal information, these guidelines are communicated to all employees and security measures to protect privacy rights are strictly implemented within the company.

The website contains links to websites of other companies. Hotel Oberforsthof is not responsible for how these companies handle personal rights. Hotel Oberforsthof therefore recommends that you ask these companies about their privacy policies.

Use of external tracking services

This website uses the following external tracking services:

Google Analytics Universal Tracking
Facebook Pixel Tracking
Google Adwords Remarketing
Google Adwords Conversion

Use of Ve Interactive DACH GmbH

We use the services of Ve Interactive DACH GmbH (Französische Straße 47, 10117 Berlin; hereinafter “Ve”). In providing its services, Ve collects personal data from end users who visit our websites. Ve uses cookies and other similar technologies for this purpose. More detailed information about the technologies used by Ve can be found in Ve’s Cookie Policy available. A list of the purposes for which Ve collects personal data are set forth in Ve’s Privacy policy listed. In general, Ve collects personal data from end users through the use of cookies, in particular contact data and behavioral data. Ve uses this personal data to draw conclusions about the respective personal preferences of end users and to personalize the end user’s web experience, for example by displaying personalized offers when visiting customer websites or similar personalization of the customer website to the end user and displaying personalized advertising when visiting customer websites or third-party websites. Ve and we are joint controllers under Article 26 of the GDPR when collecting personal data. Details of this are also Ve’s Privacy policy from the data protection statement.
End users can prevent the processing of their personal data by Ve by means of various ways. The available options for preventing data processing are described in Ve’s Privacy policy contain, among other things, the activation of the opt-out button under https://www.ve.com/de/datenschutzerklaerung#opting-out or the use of the opt-out mechanism of the IAB Europe at http://www.youronlinechoices.com/opt-out-interface.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, by activating IP anonymization on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that in this case you may not be able to use all functions of this website.

You can prevent the collection of data Your use of this website (including your IP address) and the processing of this data by Google can be prevented by downloading and installing the browser plug-in available under the following link https://tools.google.com/dlpage/gaoptout?hl=de.
You can also prevent Google Analytics from collecting data by clicking on the following. An opt-out cookie will be set to prevent your data from being collected when you visit this website in the future: Disable Google Analytics.

Further information on Google Analytics Terms of Use and Privacy Policy can be found at: https://www. google. com/analytics/terms/de. html and at https://support. google. com/analytics/answer/6004245?hl=de.

This website uses Google Analytics by means of IP masking to ensure an anonymized collection of IP addresses.
Please note that we continue to use Google Analytics to analyse data from AdWords and the double click cookie for statistical purposes. If you do not want this, you can deactivate it via the Ads Preferences Manager at https://adssettings. google. com/?hl=de.

Regular guest club (guest club)

This website uses KunLeiSys Guest Club Software (Regular Guest Area). The provider is GASTROpoint GmbH, Pommernstraße 17, 83395 Freilassing, Germany. KunLeiSys Guest Club Software is a service that organizes and manages the Guest Club, offers, loyalty points, e-mails on occasions and newsletters.

You can register for the Guest Club on our website. We use the data entered for this purpose only for the purpose of using the respective offer or service. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse to register. The data entered during registration is processed on the basis of your consent (Art. 6 (1) (a) GDPR). You may revoke your consent at any time free of charge. You can do this via the unsubscribe link in the e-mail or by unsubscribing from the guest club.

The data you have deposited with us for the purpose of the Guest Club will be stored by us until you unsubscribe and deleted from our servers as well as from the servers of GASTROpoint GmbH after you unsubscribe and delete your Guest Club account.

For important changes, such as to the scope of the offer or in the event of technically necessary changes, we use the e-mail address specified/stored during registration or in your profile to inform you in this way. Statutory retention periods remain unaffected. We have concluded a contract with GASTROpoint GmbH for order data processing and fully implement the strict requirements of the data protection authorities when using KunLeiSys Guest Club Software.

Use of Facebook plugins

These websites use plugins of the social network facebook. com, which is operated by Facebook Inc. , 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook“).

If you access Internet pages of our website equipped with such a plugin, a connection to the Facebook servers is established and the plugin is displayed on the website by means of a notification to your browser. This will send to the Facebook server which of our Internet pages you have visited. If you are logged in as a member of Facebook, Facebook assigns this information to your personal Facebook user account. When using the plugin functions (e. g. clicking the “Like” button, leaving a comment), this information is also assigned to your Facebook account, which you can only prevent by logging out before using the plugin.

You can find more information about the collection and use of data by Facebook, about your rights in this regard and ways to protect your privacy in the privacy policy of Facebook.

Use of Facebook Website Custom Audiences

This website uses “Website Custom Audiences” pixels of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA.

When you visit our pages, this tracking pixel establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited this website with your IP address. This allows Facebook to assign your visit to our pages to your user account. The information obtained in this way can be used to display Facebook Ads. the Hotel Oberforsthof points out that the Hotel Oberforsthof, as provider of the pages, is not aware of the content of the transmitted data or its use by Facebook.

Further information can be found in the privacy policy of Facebook at https://www. facebook. com/about/privacy/. If you do not want data collection via Custom Audience, you can deactivate Custom Audiences here.

Use of AdWords Remarketing

This website uses cookies with the purpose of addressing visitors via remarketing campaigns with online advertising at a later stage in the Google advertising network. To place remarketing ads, third-party providers such as Google use cookies on the basis of a visit to this website. As a user, you have the option to deactivate the use of cookies by Google by visiting the Google deactivation page at https://adssettings. google. com/?hl=de.

Interactive browsing with chat support

In order to be able to offer you optimal advice during your visit to our website, a chat function is available. When a chat connection is established with the consultant, you will be redirected to the consultant‘s system so that the consultant can help you find the information you need by browsing together in order to be able to offer you an optimal service. At no time is your browser accessed. As part of the chat, you have the opportunity to select different communication channels by pressing the corresponding buttons. If you have chosen a consultation via voice or video communication, this communication will not be recorded at any time. You have the option to end the chat at any time.

By using the live chat, information is transmitted to the chat server. This data is information that is required for the technical processing of the chat. The standardised data collection is carried out solely for the purpose of online consulting. We store the data required for the above functions exclusively for these purposes.

Chat logs are logged for evidentiary purposes only. Further analyses may be carried out in anonymous form for statistical purposes. The stored chat logs are not forwarded to third parties.

Pinterest Plugin

On our website we use social plugins of the social network Pinterest, which is operated by Pinterest Inc. , 808 Brannan Street, San Francisco, CA 94103-490, USA (“Pinterest”).

When you visit a page that contains such a plugin, your browser establishes a direct connection to Pinterest‘s servers. The plugin transmits log data to the Pinterest server in the USA. This log data may include your IP address, the address of the websites visited, which also include Pinterest features, browser type and settings, date and time of the request, how you use Pinterest and cookies.

For more information on the purpose, scope and further processing and use of the data by Pinterest, as well as your rights and options for protecting your privacy, please refer to Pinterest‘s privacy policy: https://about. pinterest. com/de/privacy-policy.

Your rights, in particular the right to object

If you have any questions or concerns about the Privacy Policy, please contact us. Send us a message (contact details see below).

Of course, you can ask the Hotel Oberforsthof which data about you is processed by the Hotel Oberforsthof, where this data comes from, what it is used for and to whom it is transmitted. Of course, you can also correct incorrect data or have unlawfully processed data deleted. The provisions of the Data Protection Act apply.

Hotel Oberforsthof is entitled to change the privacy policy from time to time. If material changes are made, a notice will be posted on our website together with the updated version of the Privacy Policy.

You may assert your rights to information, correction, deletion or blocking at any time against the Hotel Oberforsthof. If you wish to exercise your rights, in particular if you wish to revoke your consent to the collection, storage or use of your personal data by Hotel Oberforsthof for the future, please contact us informally by e-mail or post at:

Hotel Oberforsthof GmbH
Alpendorf 11
A-5600 Sankt Johann im Pongau
E-Mail: hotel@oberforsthof.at